At GoGoSoon, we strive to provide high-quality print automation software to our customers. We understand that sometimes issues may arise that require a refund or cancellation. Please read the following policy carefully before making a purchase.
We automatically process refunds for any failed print job. If you experience any technical difficulties while using our software and your print job is unsuccessful, the amount paid for the failed print job will be refunded to your account by the end of the day. No refund request is required for failed print jobs. Refunds may take 3-5 business days to be processed depending on your bank.
Payment cancellation is not available for any reason. Once a payment has been made, it cannot be canceled or refunded, except in the case of a failed print job as stated above.
If you experience any technical difficulties or have any questions about our software, please contact our customer support team at [email protected] or [email protected]. Our support team is available to assist you Monday through Friday, from 9 am to 5 pm IST.
Please note that this policy is subject to change without notice. We recommend that you review our policy before making any purchases to ensure that you are aware of the most current version.
Thank you for choosing Zen Print from GoGoSoon for your print automation needs.